Tracer Viewer

Why I used tracer viewer ?

Last week , we had a production defect which was not reproducible in other environments.

We checked logs and PDC too, but could not find anything suspicious.

So Only Option left was to trace the scenario in production in run time.

Production environment was accessible only through VDI and we tried remote tracing.

We all know the pain in working with VDI. It responds really slow and will test your patience.

Luckily found the tracer viewer tool which is provided by pega ,by which you can easily download the tracer as xml file and load the tracer locally.

What are the system requirements to run the Tracer tool ?

Pega-TracerViewer is a Java Swing based tool to view Pega Tracer xml files.

So you need latest java(jre+jdk) to be installed with file path.

Most easiest way to check if java is installed or not .

Open command prompt and type java -version.

How to Download the Tracer Tool and where is it available ?

Tracer viewer tool is available in the below link

The tool can be downloaded as zip file.

Simply Extract 'pega-tracerviewer.zip' to a folder.

Run 'pega-tracerviewer.cmd' to launch the tool.

Open the tracer , run the scenario and simply click on save , you will get the xml file. (I got it mailed from onshore)

Open tracer tool and go to file -> Load Pega tracer file and select the xml file.

By using TracerViewer, you can do the following actions:

View the Tracer data offline after the test is complete.
Organize the data in a table or in tree views.
Sort the data, for example, by slowest call.
Search the Tracer tool output data.
View Performance tool statistics for each interaction (for 6.2 and later).
View alerts and SQL statements in the context of where and when they occurred (for 6.2 and later).
Group traced events by a key, such as a unique SQL statement (for 6.2 and later), stream, activity, or method.